CINCINNATI, OHIO – FEBRUARY 24, 2021 – Earlier today, RDI Intuitive Technical announced it had achieved Blue Diamond status as a Datto partner. Datto is the leading global provider of cloud-based security software and technology solutions. Achieving Blue Diamond status is an honor that only 2% of all Datto partners accomplish. Blue Diamond Distinction with...
Category: Blog
Ransomware Response Checklist: 5 Essential Protection Steps
Ransomware is a form of malware that keeps your data encrypted until ransom is paid. It comes in many variants (such as CryptoLocker, Petya, and WannaCry) but it’s constantly evolving, making it very difficult to protect against. And although the average amount of ransom requested is $4,300, the average cost of downtime from a single...Continue reading
Work-at-Home Challenges and Tips for Transitioning to Remote Work
“Work-at-home”, “telecommuting”, “remote work”, “e-work” are all common phrases in the spotlight since the COVID-19 outbreak. While much information is still fresh, our COVID tracker market research has found at least 49% of workers in the United States have transitioned to telecommute or work from home status since the outbreak. Like many of you, RDI...Continue reading
How Has the “206 Effect” Delayed Your Healthcare Billing During COVID-19?
There have been a lot of updates in the healthcare world with COVID-19 ensuring patients are cared for safely, shielding staff, as well as changing billing and visit requirements. Accounts Receivables In the financial realm, securing grant funds, and ensuring payables and payroll are processed, as well as, maintained is a priority many are dealing...Continue reading
What is a Network Support Engineer: Full Job Description
Nearly every business today relies on servers, networks, and the internet to carry out their daily functions. It is critical for every company to make sure that they stay up to date on the latest developments in the field. This will give you a competitive edge. On the other hand, if a company staffs its...Continue reading
What is a Virtual CIO & How You Could Benefit
What is a Virtual CIO? Some businesses might not be large enough to warrant having a full-time in-house Chief Information Officer (CIO) on staff, however this does not mean that they can forgo the important technical business knowledge and advice that this role would supply. In order to command the benefits of today’s technology, many...Continue reading
Post COVID-19 Healthcare Forecast
Pre-COVID-19 healthcare forecasts for 2020 predicted continued regulatory changes to our healthcare that included modifications in prescription drug policies, expansion of Medicaid services, and increased debate of the Affordable Care Act. The Spring 2020 COVID-19 outbreak changed many of these priorities and will continue to do so for some time. So what predictions can healthcare...
Cloud Solutions: Avoid Disaster with a Real Disaster Recovery Plan!
A business typically has a disaster plan that includes a market analysis, financing information, management structure, and details regarding the nature of the business. What is often overlooked is how events such as a flood, tornado, fire, freezing rain, or even a simple power loss could pose serious problems for the business or could even...Continue reading
Understanding How Compliance Applies to VoIP
Voice over Internet Protocol (VoIP) has grown from an unregulated product to a fully mature regulated telephony solution for your business. RDI is an interconnected VoIP carrier and provides “interconnected VoIP service” to our customers. We are experts in VoIP and can assist customers in successfully setting up reliable, cost-effective, and compliant VoIP solutions. We...Continue reading
What is VoIP and Its Advantages?
VoIP is an acronym that stands for Voice over Internet Protocol. Instead of using a hard-wired telephone connection, VoIP sends and delivers your phone communications over your Internet connection. Your Internet connection is usually fiber or cable. Since the average business already pays for more bandwidth than it needs, using a solution that relies on...Continue reading